Table of contents

• Limitation of Liability
• Licensing Policy
• Product Compatibility
• Delivery
• Ownership
• Browser Compatibility
• Updates
• Customer Support
• Price Changes
• Refund Policy

Limitation of Liability

Under no circumstances shall ASDA Solar Systems Pvt. Ltd. be held liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to loss of data, revenue, or business interruption arising from the use or inability to use our products or services. This includes any situation where ASDA Solar Systems or its authorized representatives have been advised of the possibility of such damages.

Licensing Policy

Most of the software and monitoring portals offered with ASDA Solar Systems Pvt. Ltd. products are developed and licensed by their respective manufacturers. While we aim to provide reliable, high-quality tools, ASDA Solar Systems Pvt. Ltd. does not claim ownership of nor accept responsibility for any third-party software performance or licensing terms. Please refer to the respective manufacturer’s licensing agreements for detailed information.

Product Compatibility

Our solar products and energy monitoring systems are developed to be compatible with the latest industry standards and regulations. Performance or compatibility issues may arise when using outdated or unsupported systems or configurations.

Delivery

After payment confirmation, ASDA Solar Systems Pvt. Ltd. will initiate the process for system delivery and installation. Timelines for delivery and commissioning depend on several factors, including material availability, site accessibility, CEB (Ceylon Electricity Board) approvals, and weather conditions. Customers will be contacted promptly to schedule a site visit, installation, and any necessary inspections. We will keep you informed throughout the process and ensure the system is installed efficiently and in compliance with all regulatory requirements.

Ownership

All ASDA Solar Systems Pvt. Ltd. branded products, designs, and original content are the intellectual property of the company and may not be claimed, copied, or redistributed—modified or unmodified—without prior written consent. Software and monitoring platforms provided with the system may be the property of relevant third-party manufacturers. ASDA does not claim ownership of such third-party tools. All products and services are provided “as is,” without any express or implied warranties, unless specifically stated by ASDA or the respective manufacturer.

Browser Compatibility

Our online monitoring platforms and customer portals are optimized for modern web browsers (including Chrome, Firefox, Safari, and Microsoft Edge). Functionality may vary with older versions or unsupported browsers.

Updates

ASDA Solar Systems continuously updates its products, software, and services to align with industry advancements and regulations. Customers are encouraged to keep systems updated for optimal performance and security.

Customer Support

For all technical support, warranty claims, and service inquiries, please refer to our Support Policy page or reach out via our official contact channels.

Price Changes

ASDA Solar Systems Pvt. Ltd. reserves the right to modify pricing, discontinue products, or change subscription terms at any time without prior notice.

Refund Policy

For details regarding returns, refunds, or cancellations, please refer to our Refund Policy page. All refund requests are subject to our terms and evaluation process.